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CAROLINE MORSE

As a family therapist, I view individuals as partof an interrelated family system
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LIVE OPEN CALL:
Friday, August 7th, 2009

Call in to ask any question you may have in personal or professional development. It is easy, call 1.712.432.3900 at
9a PST | 12 noon EST |
5p London, August 7th, 2009
Email us for your access code: Coaches @ CoachingCircles.com
(no spaces)
via phone, free
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Centering: The Body Drop Technique by Synthia Smith

AUDIO: A quick and easy way to cut through anxiety and become fully present and aware....anytime, anywhere - even in the middle of a business meeting.
$4.95
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The Wall Street Journal

MAGAZINE: You know it and no matter where you are in the world, if you are looking to succeed as a leader, you need it.
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The Power of the Decision Statement  by Jane Weddle
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Joe, a Manager with XYZ Bank was disappointed with the lack of analysis and discussion his team put forth in a recent decision meeting. The decision being considered was “to select an external trainer to provide customer service classroom training over the lunch hour for all tellers at all the branches”. The decision was being addressed at such a narrow level, the team assumed many of the larger issues had been decided, such as:
  • Is the training necessary? Do all tellers need the training?
  • Is an external resource necessary? If so, what are the reasons?
  • Is classroom training the best option, or are there other ways to accomplish the objective?
  • What is the objective?
  • Is lunchtime the best time to do the training, or are there other options?
At the next team meeting Joe made the following improvement to the decision statement: “Improve customer service at the XYZ bank”. He saw much more analysis and discussion from the team!!

Action Idea: What is a decision that you or your team needs to make? What is the purpose of the decision? What is to be accomplished? Write your decision statement by combining a decision verb (choose, improve, select…) with the object (person, place, method, product…) to be chosen. Then modifiers can be added sparingly to narrow the alternatives.

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DON'T DELEGATE MORE
DELEGATE MORE EFFECTIVELY 
by Marshall Goldsmith
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When C-level executives are asked what change they could make to become a more effective leader, one of the most common answers is, I need to delegate more!

My caution to these executives is always the same: Don't delegate more. Delegate more effectively.

continued...
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The “Golden Hour”
So you’ve just been promoted. Congratulations …and now what?
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“Time to Mourn” by Robert Gunn & Betsy Bullickson
Corporate cost of time lost to bereavement leave is likely to increase free
“The Move Beyond Training?” by Jane Weddle
How many times have you gone to a seminar, development workshop, training and actually take what you have learned and use it to change your performance or behavior—what about people you have sent or organized training for?  free
“What Ships Are Built For” by Robert Gunn & Betsy Bullickson
The key to navigating transitions is the ability to watch for hidden assumptions that distract from the real work of the moment free
“Future Leadership” 
by Marshall Goldsmith and Robert M. Fulmer
Developing executive talent is necessary to remain competitive. The need for executive education is apparent. Key questions include: how can we learn from today’s best practitioners to understand the trends and challenges that will become the norm in the future? free
“Can Leadership Be Taught?” by Robert Gunn
Old assumptions about the difficulties in developing leadership are outmoded free

The Pleasure Instinct

A delightful tour through the relationship between human beings and pleasure, from its biological origins, through its role in brain development, to the latest findings that have direct applications today.
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More Than a Pink Cadillac: Mary Kay Inc.'s Nine Leadership Keys to Success

BOOK: How extraordinary leadership and a value-based mindset launched Mary Kay Inc. into being a billion-dollar corporation.
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Who Moved My Cheese?

BOOK: An Amazing Way to Deal with Change in Your Work and in Your Life
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